Responsible Gaming

At 93pk Responsible Gaming
Stay in the fun, stay in control

Gaming should be a source of entertainment — not stress or financial hardship. At 93pk, we believe responsible play is the only truly enjoyable play. Use our tools and support to always stay in control.

24/7
Support Available
18+
Age Limit
6
Protection Tools
Free
All Features
Age Verification Required
Spend Limit Feature
Self-Exclusion Options
Professional counselling

What is Responsible Gaming?

Responsible Gaming means approaching gaming as a form of entertainment, not a way to earn money. At 93pk, we want you to always play within your limits, set a budget, and take care of your mental well-being.

Many people in Bangladesh enjoy online gaming as a form of entertainment. However, uncontrolled gaming can sometimes have a negative impact on family relationships, financial stability, and mental well-being. That is why at 93pk, we treat responsible gaming not just as a policy, but as a way of life.

Our platform offers a range of effective tools to help you maintain healthy gaming habits. From setting deposit limits to full self-exclusion — all features are available at no cost.

Remember: if gaming feels more like anxiety than enjoyment, that is a sign. 93pk is always here for you — do not hesitate to ask for help.

Signs of Problematic Gaming

Take a moment to assess yourself. If any of the signs below apply to you, consider using our Responsible Gaming tools or seeking professional support:

Signs Warning Level
Spending beyond your budget ⚠️ Moderate Warning
Chasing losses with more bets 🔴 High Risk
Losing focus on family or work 🔴 High Risk
Lying or hiding the truth about gaming 🔴 High Risk
Feeling restless or irritable when not playing ⚠️ Moderate Warning
Gaming with borrowed money or by drawing on savings 🚨 Urgent Support Needed
Skipping sleep or meals to keep gaming ⚠️ Moderate Warning

If two or more of the above signs appear in your behaviour on a regular basis, please contact our support team or use the self-exclusion feature.

Build Healthy Gaming Habits

Responsible Gaming does not mean giving up gaming. It means playing mindfully — keeping the fun while avoiding the risks. At 93pk, we recommend the following habits for responsible gaming:

  • Decide in advance how much time and money you are willing to spend each day or week.
  • Never think of gaming as a source of income — it is entertainment.
  • Do not chase losses by placing bigger bets out of frustration.
  • Avoid gaming when you are drinking or feeling stressed.
  • Spend time with family and friends — do not let gaming replace your social life.
  • Take a short break at the end of each session and step away from the screen.
  • Never gamble when you are under financial pressure.
  • Focus on the enjoyment of playing, not the size of your winnings.

Minor Protection

93pk enforces a strict age verification process. No one under the age of 18 is permitted to use this platform. Age is confirmed at registration through a national ID check.

Our advice to parents: monitor your child's online activity, use parental control software on their devices, and have open conversations about gaming. If you suspect a minor is using 93pk, contact our support team right away — we will take immediate action.

  • NID verification is mandatory at registration.
  • Suspicious accounts are automatically flagged for review.
  • If a minor is detected, the account is closed immediately.
  • All deposited funds will be fully refunded.

Check yourself

Check any of the following that apply to you:

Quick support
Activate Self-Exclusion

Type "SELF EXCLUDE" in the support chat — we will process your request within 24 hours.

Set a deposit limit

Set daily or weekly deposit limits from your account settings.

Live Chat Support

We are available 24/7 to assist you with any issue.

Get in Touch

For any questions or support related to Responsible Gaming:

Available 24 Hours, 7 Days a Week

Our Responsible Gaming Tools

These tools give you full control over your gaming experience — all completely free

💰
Deposit limit setting

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded — even if you want to.

⏱️
Session Time Limit

Set a time limit for each gaming session in advance. When the time is up, you will receive an automatic alert and the session will end.

📊
Loss Limit

Gaming will automatically stop once losses reach a set amount. This feature protects you from losing more money in the heat of the moment.

🌙
Cooldown break

Take a gaming break from 24 hours up to 30 days. During this time, you will not be able to log in to your account or place any bets.

🚫
Self-Exclusion

Close your account for 6 months to 5 years, or permanently. If any attempt is made to open a new account during the Self-Exclusion period, we will close it.

📋
Gaming history review

View your full betting history, win/loss records, and spending breakdown at any time — and stay aware of your own habits.

How Set Limits do?

You can set responsible gaming limits on your account in just a few minutes. Follow the steps below:

1
Log in to your account

Log in to your 93pk account and click on the profile icon.

2
Go to the "Responsible Gaming" section

From the account settings menu, select the "Responsible Gaming" option.

3
Choose your preferred limit

Choose the type of limit you want — deposit, loss, or session time — then set your amount or duration.

4
Confirm

Once confirmed, your limit will take effect immediately. To raise a limit, you will need to wait 24 hours.

How to Self-Exclude work?

Self-Exclusion is the most effective responsible gaming tool available. If you feel that gaming is having a negative impact on your life, activate it now.

Self-Exclusion Duration

  • Short-Term: 6 months, 1 year, or 2 years.
  • Long-term: 3 years or 5 years.
  • Permanent Exclusion: Permanently and completely closed.

During Self-Exclusion

  • Account login will be completely disabled.
  • No promotional messages will be sent.
  • Any attempt to open a new account will be detected and blocked.
  • Any balance in the account will remain protected.
  • A cooling-off period will apply before you can rejoin after the exclusion period ends.

To activate Self-Exclusion, contact us via live chat or email us at [email protected]. We will complete the process within 24 hours.

Frequently Asked Questions — Responsible Gaming

Yes, all responsible gaming tools on 93pk are completely free to use. Deposit limits, Loss Limits, Session Time Limits, cooldown breaks, and Self-Exclusion — all of these can be activated at no cost from your account settings.

Reducing a limit takes effect immediately. To increase a limit, a 24-hour cooling-off period applies. This rule is in place to protect you from making impulsive decisions.

Once Self-Exclusion is active, your existing account balance will be fully protected. You can withdraw it once the exclusion period ends or by contacting our support team. Keeping your funds safe even when you are not playing is our responsibility.

Self-exclusion cannot be applied on someone else's behalf, as it is a personal decision. However, if you are concerned about a family member's gaming, please contact our support team and we will assess the situation and take the best course of action.

For mental health support in Bangladesh, you can reach out to the National Institute of Mental Health (NIMH) or the Kaan Pete Roi helpline. The 93pk support team can also connect you with the right professional resources.

No. 93pk strictly enforces an 18+ policy. National ID verification is mandatory at registration. If a minor is detected, the account is closed immediately and all deposited funds are returned.
Safe & Responsible Gaming

Play with enjoyment,
Enjoy responsibly

At 93pk, your entertainment is our priority. Play safely with our Responsible Gaming tools and join millions of Bangladeshi players who game with us.

18+ Only Free Tools 24/7 Support Safe Gaming
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